Tuesday, September 23, 2008

Keeping Your Team


Experiencing attrition has become a part and parcel of my life. Five years ago when I started working at a BPO, I saw people sacked mindlessly. A lot of engineers were recruited from all over India and suddenly there was a loss of business. There was no reason to retain these people so they were asked to leave with one or two months salary. I have seen how boys who had left their hometown with dreams, breaking down under pressure because they did not know what to tell their parents and girlfriends back home. It came down heavily on men than women.


They survived and some of them are my dearest buddies. I saw the same thing repeated when I was working with one of the Indian IT giants in Mumbai. The cheerful gujju guy sitting in my cubicle told me that the HR manager had called him. I didn't wait, I forwarded him a template of a resignation letter. A template which I had created though not for myself. Hundreds were sacked due to cost-cutting measures. I was also hired for a particular project which was laid off.


Looking back I wonder whether it was my luck, looks, brain or competency that saved me? Both times I was almost a newcomer in the industry. Both times I survived among a handful. It's not only jobs, you have attrition to deal with in personal life and sometimes it hurts there the most. There is where I have not been spared. I have always been badly affected by the attrition in personal life.


Well, talking about something meaningful now, I was wondering how to keep ones team together and I would like to share this article with you all. original is located at:



Good people are hard to find and even harder to keep. It takes more than a salary and benefits to keep folks in place. And constant turnover can be hell on your team and its productivity.
An article by Jason Meugniot suggests that instilling a sense of ownership can keep talent from bailing. He’s talking about keeping IT stars happy, but these tips will work in just about any industry or workplace setting.
Ready to boost retention and keep your team firing on all cylinders? Here goes.

1. Create an attractive lifestyle for your people: Let them create, manage and take risks while affording them balance between work, family and play.

2. Get them invested in the business: Give them meaningful interactions with clients, input into the office environment, and company goals they must help achieve.

3. Choose clients wisely: Don’t saddle your employees with abusive, disrespectful or unrealistic relationships.

4. Foster loyalty by putting family first: If an employee has a personal crisis, allow (and encourage) him or her take the time necessary to resolve it.

5. Acknowledge accomplishments publicly and often: Sincere recognition doesn’t cost a thing and can pay big dividends in good will.

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